Amazon Connect Customer endpoints and quotas
To connect programmatically to an AWS service, you use an endpoint. AWS services offer the following endpoint types in some or all of the AWS Regions that the service supports: IPv4 endpoints, dual-stack endpoints, and FIPS endpoints. Some services provide global endpoints. For more information, see AWS service endpoints.
Service quotas, also referred to as limits, are the maximum number of service resources or operations for your AWS account. For more information, see AWS service quotas.
The following are the service endpoints and service quotas for this service.
Service endpoints
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
connect.us-east-1.amazonaws.com connect-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
connect.us-west-2.amazonaws.com connect-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | connect.af-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | connect.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | connect.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | connect.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | connect.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
connect.ca-central-1.amazonaws.com connect-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Europe (Frankfurt) | eu-central-1 | connect.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | connect.eu-west-2.amazonaws.com | HTTPS |
| AWS GovCloud (US-West) | us-gov-west-1 | connect.us-gov-west-1.amazonaws.com | HTTPS |
Connect Customer Contact Lens endpoints
The Connect Customer Contact Lens service has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 | contact-lens.us-east-1.amazonaws.com | HTTPS |
| US West (Oregon) | us-west-2 | contact-lens.us-west-2.amazonaws.com | HTTPS |
| Asia Pacific (Mumbai) | ap-south-1 | contact-lens.ap-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | contact-lens.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | contact-lens.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | contact-lens.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | contact-lens.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | contact-lens.ca-central-1.amazonaws.com | HTTPS |
| Europe (Frankfurt) | eu-central-1 | contact-lens.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | contact-lens.eu-west-2.amazonaws.com | HTTPS |
Connect Customer Participant Service endpoints
The Connect Customer Participant Service has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
participant.connect.us-east-1.amazonaws.com participant.connect-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
participant.connect.us-west-2.amazonaws.com participant.connect-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | participant.connect.af-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | participant.connect.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | participant.connect.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | participant.connect.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | participant.connect.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | participant.connect.ca-central-1.amazonaws.com | HTTPS |
| Europe (Frankfurt) | eu-central-1 | participant.connect.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | participant.connect.eu-west-2.amazonaws.com | HTTPS |
| AWS GovCloud (US-West) | us-gov-west-1 | participant.connect.us-gov-west-1.amazonaws.com | HTTPS |
Connect Customer Customer Profiles endpoints
The Connect Customer Customer Profiles service has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
profile.us-east-1.amazonaws.com profile-fips.us-east-1.api.aws profile-fips.us-east-1.amazonaws.com profile.us-east-1.api.aws |
HTTPS HTTPS HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
profile.us-west-2.amazonaws.com profile-fips.us-west-2.api.aws profile.us-west-2.api.aws profile-fips.us-west-2.amazonaws.com |
HTTPS HTTPS HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 |
profile.af-south-1.amazonaws.com profile.af-south-1.api.aws |
HTTPS HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 |
profile.ap-northeast-2.amazonaws.com profile.ap-northeast-2.api.aws |
HTTPS HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 |
profile.ap-southeast-1.amazonaws.com profile.ap-southeast-1.api.aws |
HTTPS HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 |
profile.ap-southeast-2.amazonaws.com profile.ap-southeast-2.api.aws |
HTTPS HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 |
profile.ap-northeast-1.amazonaws.com profile.ap-northeast-1.api.aws |
HTTPS HTTPS |
| Canada (Central) | ca-central-1 |
profile.ca-central-1.amazonaws.com profile.ca-central-1.api.aws profile-fips.ca-central-1.amazonaws.com profile-fips.ca-central-1.api.aws |
HTTPS HTTPS HTTPS HTTPS |
| Europe (Frankfurt) | eu-central-1 |
profile.eu-central-1.amazonaws.com profile.eu-central-1.api.aws |
HTTPS HTTPS |
| Europe (London) | eu-west-2 |
profile.eu-west-2.amazonaws.com profile.eu-west-2.api.aws |
HTTPS HTTPS |
AppIntegrations Service endpoints
The AppIntegrations Service has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
app-integrations.us-east-1.amazonaws.com app-integrations-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
app-integrations.us-west-2.amazonaws.com app-integrations-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | app-integrations.af-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | app-integrations.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | app-integrations.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | app-integrations.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | app-integrations.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
app-integrations.ca-central-1.amazonaws.com app-integrations-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Europe (Frankfurt) | eu-central-1 | app-integrations.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | app-integrations.eu-west-2.amazonaws.com | HTTPS |
Connect Customer Cases endpoints
Connect Customer Cases has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
cases.us-east-1.amazonaws.com cases-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
cases.us-west-2.amazonaws.com cases-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | cases.af-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | cases.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | cases.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | cases.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | cases.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | cases.ca-central-1.amazonaws.com | HTTPS |
| Europe (Frankfurt) | eu-central-1 | cases.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | cases.eu-west-2.amazonaws.com | HTTPS |
Connect Customer Voice ID endpoints
Connect Customer Voice ID has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
voiceid.us-east-1.amazonaws.com voiceid-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
voiceid.us-west-2.amazonaws.com voiceid-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | voiceid.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | voiceid.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | voiceid.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
voiceid.ca-central-1.amazonaws.com voiceid-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Europe (Frankfurt) | eu-central-1 | voiceid.eu-central-1.amazonaws.com |