This page describes the support options available for Google Cloud Armor. Use these resources to resolve technical issues, request proactive assistance, and connect with other users.
Before you begin, note the following prerequisites:
- To receive formal technical support, you must have an active Google Cloud support package. For more information, see Cloud Customer Care.
- To get support during an active distributed denial-of-service (DDoS) attack, your support package must be eligible for DDoS response support.
Get a Google support package
If you have an eligible support package, you can request a DDoS posture review or get support during an active DDoS attack. The following sections describe how to submit these support cases.
Request a DDoS posture review
To request a DDoS posture review, complete the following steps: